Last Updated: February 1, 2026

Contact: Paige Technologies Ltd., 124 City Road, London, United Kingdom, EC1V 2NX; support@paige.so

Acceptance

By using Paige Technologies Ltd., you agree to these Terms. If you use Paige Technologies Ltd. on behalf of a company (a "Provider"), you represent that you have authority to bind that company.

Platform Role

Paige Technologies Ltd. provides software tools for Providers. Paige Technologies Ltd. is not the provider of the underlying services to end-customers (haircuts, treatments, etc.). Providers set their own services, schedules, prices (including dynamic pricing rules), policies, and are responsible for fulfillment, customer service, and compliance.

Accounts and Eligibility

Provider accounts must be created by adults (18+). Provide accurate information and keep credentials secure. We may suspend/terminate accounts for violations, risk, nonpayment, or harm.

Acceptable Use

No illegal, fraudulent, harmful, or abusive activity; no storing medical records or special-category data; no spam or unlawful marketing; no infringement or scraping; no security testing without permission. We may remove content or suspend accounts at our discretion.

Payments via Stripe Connect

• Model: Stripe Connect (Express). Providers are Merchant of Record.

• Application Fees: Paige Technologies Ltd. charges an application/platform fee (currently 2.8% + £0.40 per booking), subject to change at any time with or without notice. Stripe processing fees may apply separately.

• Timing: Charges may be captured at booking, held/deposited, captured after the appointment, or invoiced—this may vary by Provider configuration and by transaction. Paige Technologies Ltd. may change or add capabilities over time.

• Payouts: Stripe pays out to Providers on the configured schedule (default weekly).

• Taxes: Providers are solely responsible for taxes.

• Chargebacks: Providers are responsible for disputes/chargebacks. Paige Technologies Ltd. may assist and may impose reserves, rolling holds, offsets, or other risk controls.

• Card Data: Stripe handles card data; Paige Technologies Ltd. does not store card numbers.

Scheduling, Cancellations, Refunds, No-Shows

• Provider Policy: Providers should publish and control their policies. Where a Provider has not set a policy, Paige Technologies Ltd. may apply reasonable defaults which may change.

• Refunds: Subject to Provider policy and applicable law. Paige Technologies Ltd. may process refunds (including portions of application fees) at Paige Technologies Ltd.'s discretion to mitigate disputes or address errors.

• Discretion: We may step in to address abuse, fraud, operational errors, or risk, and may issue credits/refunds at our discretion.

Communications, Email/SMS

• Transactional Messages: Paige Technologies Ltd. sends transactional emails and may send SMS in the future.

• Marketing: Paige Technologies Ltd. or Providers may send marketing communications only with appropriate consent. Providers using Paige Technologies Ltd.'s bulk email/SMS must comply with applicable laws (e.g., CAN-SPAM, TCPA/CTIA) and maintain consent records. Paige Technologies Ltd. may require evidence of consent and may suspend messaging features for abuse.

Pricing Transparency and Dynamic Pricing

Prices may vary based on factors configured by Providers or the platform. The final price is displayed before purchase. Providers control pricing choices and are responsible for compliance with pricing and advertising laws.

Data; Privacy; DPA

Use is subject to our Privacy Policy. For Provider-controlled customer data processed by Paige Technologies Ltd.'s tooling, Paige Technologies Ltd. acts as a processor. A Data Processing Addendum (DPA) is available upon request.

IP; Feedback

Paige Technologies Ltd. owns the platform and all related IP. You grant Paige Technologies Ltd. a license to use feedback without restriction. Provider content remains Provider's; you grant Paige Technologies Ltd. a license to host/display it to operate the service.

Beta Features

Beta or experimental features are "as is," may be modified or discontinued at any time, and may be subject to additional terms.

Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." PAIGE TECHNOLOGIES LTD. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PAIGE TECHNOLOGIES LTD. DOES NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAIGE TECHNOLOGIES LTD. WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. PAIGE TECHNOLOGIES LTD.'S TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE FEES PAID BY YOU TO PAIGE TECHNOLOGIES LTD. FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

Indemnity

Providers will defend, indemnify, and hold harmless Paige Technologies Ltd. from claims arising out of their services, policies, content, messaging, pricing, taxes, disputes/chargebacks, or use of the service, including alleged violations of law and third-party rights.

Suspension; Termination

We may suspend or terminate access for any violation, legal risk, nonpayment, or harm to the platform. Upon termination, your right to use the service ends, but provisions intended to survive will survive.

Changes to Fees and Terms

We may change fees, features, or these Terms at any time with notice by posting updates or via email. Continued use after changes constitutes acceptance.

Governing Law; Dispute Resolution

These Terms are governed by the laws of United Kingdom and Wales. ANY DISPUTE WILL BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS; CLASS ACTIONS ARE WAIVED; JURY TRIAL IS WAIVED. Either party may bring individual claims in small claims court. Venue/seat: London courts.

Contact

Paige Technologies Ltd., 124 City Road, London, United Kingdom, EC1V 2NX; support@paige.so

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These terms are general information and not legal advice.